Yes! We offer international shipping to most countries. Shipping fees and delivery times vary depending on your location. Please check the shipping details at checkout for accurate rates.

Orders are typically processed within 1-3 business days. Once shipped, delivery time depends on your location:

• Domestic (within Germany: 3-5 business days
• International: 10-21 business days, depending on your country

Please note that during peak seasons (e.g., holiday periods), shipping may take longer than usual.

Yes, once your order is shipped, we will send you a tracking number via email. You can use this number to track your package on the carrier's website.

We offer free shipping on orders over 80€ for customers within Germany. For international orders, we offer free shipping on orders over 120€.

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue. If your package is damaged, please send us pictures of the damage, and we will assist you in filing a claim.

Official Merchandise: These items are produced and licensed by the official K-pop agency or label, such as JYP Entertainment for Stray Kids. They are authentic and officially approved products, such as albums, clothing, lightsticks, and other items that are part of the artist's official brand.

Fanmade Merchandise: These products are created by fans or independent artists, inspired by the K-pop group but not officially licensed. While they may be creative and unique, they are not officially endorsed by the group or their label.

No, we don't sell official merchandise at the moment. All our products are fanmade.

Fanmade products are generally produced in smaller quantities, so bulk orders may be limited. However, please contact us directly if you're interested in purchasing a larger quantity of fanmade items, and we will do our best to accommodate your request.

We occasionally include free gifts with orders as a thank you for your support! These may include stickers and fanmades photocards.

We cannot guarantee specific freebies with each order, but you can send us an E-Mail or message on Instagram to let us know which membes you would like to receive and we will try to add these.